HOW IT WORKS

^{Yes! All orders are completely anonymous unless you choose to add a custom message and include your identity. We do not share our customers information with anyone. Your name, address and contact information is not added to the package at all. Completely anonymous (if you choose!)}

When you go to the product page, be sure to enter the shipping information of the person you would like to prank. On checkout, we do not ask for your shipping address at all - we use the address of the prank victim you entered when adding your product to the cart.

When we ship, we DO NOT include any information about you as the sender - completely Anonymous. You will receive a USPS tracking code so that you know when your prank is delivered!

Typically, all orders are shipped out within 24-48 hours of your order. If we are experiencing an order surge, this can be delayed up to 3-6 days while we work to fulfill all orders. If your order experiences a delay, please reach out via the chat on our website and we will get you a discount code for 50% off your next prank.

We ship via USPS First Class which typically take anywhere from 2-6 days to arrive. We ship from our office in New York, USA. We provide tracking information on all packages (only to you) so you will know when the prank arrives!

Yes! When you add a prank to your cart, you enter the individual shipping information for the person you want to send that prank to. You can add as many pranks to as many different people you want on each order. You will receive an individual tracking code for each prank as soon as your order ships so you know when it arrives!

Yes! We offer a few of our pranks, based on our inventory levels, for direct purchase discreetly so that you can deliver them in person.

View the individual "Just The Mailers" collection here: https://whatprank.com/collections/just-the-mailers

Yes! As soon as your order is processed and fulfilled, you will receive a shipped notification along with a USPS tracking code so that you can follow your prank to your prank recipient.

If your prank gets returned to sender because of an incorrect address or your prank recipient refuses the prank, we will send you another prank for 100% free to the corrected or new address. You can take advantage of this once per order unless we incorrectly enter your shipping address.

The fastest way to reach our support to get questions answered or updates on your order are to use our website chat feature. We have this chat staffed during normal business hours and have sporadic support after hours as well. If we don't respond immediately, we will respond as soon as someone is back in the office the next day.